Johnson Ross tackle Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at johnsonross@tiscali.co.uk.
Our Contact details:
Johnson Ross Tackle Ltd
3-9 Amwell St
Hoddesdon
Herts
EN11 8TP
Phone: 01992 462044
Fax: 01992 470716
Email: johnsonross@tiscali.co.uk
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Maestro/Switch/Electron/Visa and Mastercard. We do not charge for any item until it is ready to ship.
In the event that any items are out of stock we will not charge for them and they will not be placed on back order.
We will endeavour to call you on the contact number you provide to let you know what is unavailable.
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Shipping And Handling
The maximum shipping we will charge is £8.00, however when we come to pack your order depending on the size and weight we will only charge the shipping at cost, this can be as little as £1.50.
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Delivery Schedule
We pride ourselves on our delivery speed and will normally send your order within 24 hrs .
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Back Orders
If item is not in stock, we will not back order for you.
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Tax Charges
All the prices quoted within this site include 17.5% VAT.
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Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Please note that newer versions of Internet Explorer display the Padlock symbol in the address bar at the top of your screen.
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Reaching Us
If you need to reach us, please email us on johnsonross@tiscali.co.uk, alternatively, you can call on 01992 462044 (International +44 1992 462044) or fax us on 01992 470716 or write to us at:
Johnson Ross Tackle
3-9 Amwell St
Hoddesdon
Herts
EN11 8TP
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Privacy Policy
Johnson Ross Tackle do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
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Returns Policy
If you are unhappy with any item we will gladly exchange unsuitable or unwanted products, as long as they have not been used and are returned to us in their original condition and packaging, the goods need to be returned within seven working days. Under these circumstances the return postage will be met by the customer. If we have sent incorrect goods, we will deal with the problem as fast as possible and also refund any additional postal charges occurred by the customer.
Should an item develop a fault we will do all we can to rectify the situation in mutually beneficial manner.
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